Recalls

Recalls & faults: Mercedes X156 GLA 45 AMG (2014-20)

Recalls: Mercedes X156 GLA 45 AMG

Overview

Manufacturers, or importers, issue recalls for defects or faults which have the potential to cause injury. Generally, manufacturers will inform the original buyers if their vehicle is subject to a recall and of the steps required to remedy the defect or fault. Please note that the recalls below (if any) are for Australian-delivered vehicles only. Furthermore, the number of recalls should not be taken as an indication of a model’s reliability or its safety more generally.

Recalls: Mercedes X156 GLA 45 AMG

2015-16 Mercedes X156 GLA 45 AMG DCT: loss of drive

In July 2016, a recall was issued for Mercedes-AMG X156 GLA 45 vehicles that had double clutch transmissions. In these vehicles, a welded seam in the transmission’s dual clutch assembly could fracture and cause a loss of drive – this could pose an accident hazard to the vehicle’s occupants and other road users. The recalled Mercedes-AMG X156 GLA 45 vehicles were available for sale from 1 November 2015 to 30 January 2016 (PRA 2016/15529).

2016 Mercedes-AMG X156 GLA 45: left window airbag may not deploy

In June 2017, a recall was issued for Mercedes-AMG X156 GLA 45 vehicles that were available for sale in Australia from 1 October 2016 to 5 November 2016. In these vehicles, the left window airbag may not have been manufactured to specifications and may not deploy in the event of a collision, thereby increasing the risk of injury to vehicle occupants (PRA 2017/16114).

2016 Mercedes-AMG X156 GLA 45: front passenger airbag may not deploy as intended

In July 2017, a recall was issued for Mercedes-AMG X156 GLA 45 vehicles that were available for sale from 1 October 2016 to 1 December 2016. In these vehicles, the propellant mixing ratio in the igniters of the front passenger airbag assembly may not meet specification. In the event of deployment, the front passenger airbag may therefore not deploy as designed, thereby increasing the risk of injury for the front passenger. For the recalled vehicles, the front passenger airbag assembly was to be replaced. For the VINs of the recalled vehicles, please seePRA 2017/16195.

2013-17 Mercedes-AMG X156 GLA 45: deployment of driver’s airbag

In February 2018, recall RC2437/A was issued for Mercedes-AMG X156 GLA 45 vehicles that were available for sale in Australia prior to September 2017. If the steering column was not sufficiently grounded and the steering column switch was damaged or faulty, an electrostatic discharge could cause the driver’s airbag to deploy. If these conditions occurred, an airbag warning message in the instrument cluster display and a red airbag indicator lamp (signalling that the steering column module was damaged/faulty) would alert the driver. If the airbag deployed in the absence of a collision, it could injure and distract the driver. For the VINs of the recalled vehicles, please see PRA 2018/16572.

2018 Mercedes-AMG X156 GLA: airbag housing could eject metal parts

In September 2018, recall campaign RC2520 was issued for Mercedes-AMG X156 GLA 45 vehicles that were available for sale in Australia from 1 March 2018 to 30 April 2018. In these vehicles, the airbag gas generator housing could eject metal parts if the airbags were deployed and these posed an injury risk to occupants of the vehicle. Despite its similarities with the Takata airbag recalls, this recall was not related to Takata airbags. For the VINs of the recalled vehicles, please see PRA 2018/17042.

2018 Mercedes-AMG X156 GLA 45: concealed child restraint anchor point

In August 2019, recall campaign RC2642 was issued for Mercedes-AMG X156 GLA 45 vehicles that were available for sale from 6 August 2018 to 20 September 2018. In these vehicles, the top tether anchorage point at the centre position of the rear seat bench may be concealed such that a child restraint could not be attached. For the VINs of the recalled vehicles, please see PRA 2019/17426.

2020 Mercedes-AMG X156 GLA: mounting nuts for control unit box

In December 2020, recall campaign RC2835 was issued for Mercedes-AMG X156 GLA vehicles that were available for sale in Australia from 1 July 2020 to 31 July 2020. In the engine compartment, the mounting nuts of the control unit box may not meet the torque specification. If the mounting nuts became loose, the control unit box may move and electrical connectors could separate. If the connectors separated, the engine may cut out, power steering assistance may be lost and driver aids – such as electronic stability control and Active Brake Assist – may not operate. These circumstances increased the risk of a collision and injury to vehicle occupants and other road users. For the VINs of the recalled vehicles, please see PRA 2020/18696.

2017 Mercedes-AMG X156 GLA: faulty universal joint in the steering shaft

In July 2021, recall campaign RC2894 was issued for 2017 Mercedes-AMG X156 GLA vehicles. A component in the universal joint of the steering shaft was not manufactured to specifications and this, over time, may impair the driver’s ability to steer the vehicle. If the steering did not perform as expected, there was an increased risk of a collision and therefore injury to vehicle occupants and other road users. For the VINs of the recalled vehicles, please see REC-001672.

2015-19 Mercedes-AMG X156 GLA with sunroof: panel between sunroof and windscreen may detach

In September 2021, recall campaign RC2885 was issued for 2015-19 Mercedes-AMG X156 GLA-Class vehicles with panoramic sunroofs. During a prior service repair, the panel between the windshield and the panoramic sunroof may not have been correctly bonded. The bonding may therefore deteriorate over time, such that the panel could partially or fully detach from the vehicle; this condition increased the risk of injury to vehicle occupants and other road users. For the VINs of the recalled vehicles, please see REC-004951.

2020 Mercedes-AMG X156 GLA: emergency call may not be available

In June 2021, recall campaign RC2869 was issued for 2020 Mercedes-AMG X156 GLA vehicles. Due to a software issue, the automatic network search function of the emergency call system (‘eCall’) communication module may be deactivated. If this occurred, the automatic and manual emergency call functions may not be available outside of the network coverage of certain providers; vehicle occupants would therefore be unable to connect with emergency services. This circumstance increased the risk of injury to vehicle occupants. For the VINs of the recalled vehicles, please see REC-001614.

2018-20 Mercedes-AMG X156 GLA: eCall system may not contact emergency services

In December 2021, recall campaign RC2932-RC2933 was issued for 2018-20 Mercedes-AMG X156 GLA vehicles. Due to a software issue, the automatic network search of the emergency call system (eCall) communication module may be deactivated. If this occurred, the automatic and manual emergency call function may not be available outside of the network coverage of certain providers. If the eCall system was deactivated, it would not be possible for vehicle occupants to contact emergency services in the event of an emergency (either manually or automatically). As a consequence, emergency vehicles may not be directed to the affected vehicle or may be delayed and this could increase the risk of death if a serious injury had occurred. For this recall, no action was required by consumers since the software would be updated ‘over the air’ (i.e. without requiring a workshop visit). For the VINs of the recalled vehicles, please see REC-004979.

2018-20 Mercedes-AMG X156 GLA-Class: emergency call may not contact emergency services

In April 2022, recall campaign RC2957 was issued for 2018-20 Mercedes-AMG X156 GLA-Class vehicles. Due to a software issue, the automatic network search of the emergency call system (‘eCall’) communication module may be deactivated. If the eCall system was deactivated, it would not be possible for the vehicle occupants to connect with emergency services, either manually or automatically, in the event of an emergency. As a result, emergency vehicles may not be directed to the affected vehicle or may be delayed; this could increase the risk or severity of injury. For the VINs of the recalled vehicles, please see REC-005401.


Problems and faults: Mercedes X156 GLA 45 AMG

Overview

This section identifies potential problems, causes and fixes based on the experiences of owners and repairers, online sources and technical service bulletins. This information is provided solely for reference purposes and AustralianCar.Reviews recommends that only properly qualified persons carry out repairs or modifications. Furthermore, the number of items below should not be taken as an indicator of a model’s reliability or the frequency with which they may occur.

To report a problem or fault to the AustralianCar.Reviews team, please use the Contact Us form. Note that AustralianCar.Reviews does not offer advice on automotive problems or disputes; such enquiries will not receive a reply. For vehicles purchased from dealers after 1 January 2011, please see our Australian Consumer Law fact sheet.

Mercedes X156 GLA 45 AMG: turbocharger failure due to oil feed line contamination

In January 2015, Mercedes-Benz USA initiated Service Campaign 2014120001 for 2015 model year Mercedes-Benz X156 GLA AMG vehicles. In these vehicles, the turbocharger may need to be replaced due to contamination of the oil feed line.

To determine if the turbocharger was to be replaced, axial play in the turbocharger would be measured by pushing the end shaft up to the end stop – by hand – in the direction of the compressor by exerting pressure on the turbine wheel shaft (exhaust side). If axial play exceeded 0.08 mm, this indicated premature wear of the turbo shaft bearings such that the turbocharger and oil feed lines were to be replaced. According to the Service Campaign, the estimated replacement rate was 25 per cent.


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