Recalls: Mercedes-Benz W447 V-Class
Overview
Manufacturers, or importers, issue recalls for defects or faults which have the potential to cause injury. Generally, manufacturers will inform the original buyers if their vehicle is subject to a recall and of the steps required to remedy the defect or fault. Please note that the recalls below (if any) are for Australian-delivered vehicles only. Furthermore, the number of recalls should not be taken as an indication of a model’s reliability or its safety more generally.
Recalls: Mercedes-Benz W447 V-Class
2017 Mercedes-Benz W447 V-Class: wheel could detach
In December 2017, a recall was issued for Mercedes-Benz W447 V-Class vehicles that were available for sale from 1 June 2017 to 8 December 2017. In these vehicles, the retaining rings of the wheel bearings on the front axle may not have been correctly engaged and could drift. In the case of a fault, the ABS sensors would cause a warning to be displayed in the instrument cluster; the driver may also notice noises from the service brake. If these warning signs were ignored, the wheel could detach from the vehicle and this would pose a hazard for vehicle occupants and other road users. For the VINs of the recalled Mercedes-Benz W447 V-Class vehicles, please see PRA 2017/16481.
2015-17 model year Mercedes-Benz W447 V-Class: airbag may deploy inadvertently
In January 2018, a recall was issued for 2015 model year Mercedes-Benz W447 V-Class vehicles that were available for sale in Australia from 1 May 2015 to 31 July 2015; in March 2018, however, this recall was extended to include vehicles available for sale from 1 May 2015 to 30 September 2017. In these vehicles, the driver airbag could be triggered in the absence of a collision due to electrostatic discharge if 1) the steering column was not sufficiently grounded and 2) the steering column switch module was damaged or faulty. An airbag warning message would alert the driver via the instrument cluster display as well as a red airbag indicator lamp that the steering column was damaged or faulty. Inadvertent deployment of the driver airbag could increase the risk of injury to the driver and risk of a collision. For the VINs of the recalled Mercedes-Benz W447 V-Class vehicles, please see PRA 2018/16537.
2017 Mercedes-Benz W447 V-Class: wiring loom damage could prevent airbag deployment
In July 2018, a recall (campaign RC2511) was issued for Mercedes-Benz W447 V-Class vehicles that were available for sale in Australia from 1 April 2017 to 30 June 2017. In these vehicles, swivelling the front seats could cause the wiring loom fasteners to detach under the seat. If the wiring loom was damaged, the side airbag could inflate without warning, the red SRS warning light would illuminate and, in the event of a collision, the airbags may not inflate. For the VINs of the recalled Mercedes-Benz W447 V-Class vehicles, please see PRA 2018/16881.
2019 Mercedes-Benz W447 V-Class: plastic flap on airbag could be projected into cabin
In December 2019, recall campaign RC2743 was issued for Mercedes-Benz W447 V-Class vehicles that were available for sale in Australia from 1 March 2019 to 30 April 2019. During activation of the front passenger airbag, the plastic flap on top of the airbag may tear off. If this occurred, the front passenger airbag may not adequately restrain the passenger. Furthermore, the plastic flap could be propelled – as a single part or in splintered parts – from the dashboard into the vehicle’s cabin, increasing the risk of injury to vehicle occupants. For the VINs of the recalled vehicles please see PRA 2019/18036.
2019 Mercedes-Benz W447 V-Class: faulty head restraints
In March 2020, recall campaign RC2759 was issued for Mercedes-Benz W447 V-Class vehicles that were available for sale from 1 April 2019 to 30 April 2019. These vehicles may have been fitted with faulty head restraints in which the head restrain padding could separate from the securing rods. In the event of a collision, the exposed rods and missing head restraint padding could cause injury to vehicle occupants. For the VINs of the recalled vehicles, please see PRA 2020/18257.
2020-22 Mercedes-Benz W447 V250M: interior wiring harness and short circuit
In December 2022, recall campaign RC3096 was issued for 2020-22 Mercedes-Benz W447 V250M vehicles. In these vehicles, the interior wiring harness could chafe because it was incorrectly routed through the centre console. This chafing could cause a short circuit and a vehicle fire, which increased the risk of injury to vehicle occupants, road users, bystanders and/or damage to property. For the VINs of the recalled vehicles, please see REC-005581.
2022 Mercedes-Benz W447 V-Class: fuel filter drainpipe could leak
In February 2023, recall campaign RC3107 was issued for 2022 Mercedes-Benz W447 V-Class vehicles that had four-cylinder OM654 diesel engines. Due to a manufacturing defect, the fuel filter drainpipe may contact the underfloor panel and chafe whilst driving – this could cause a diesel fuel leak and a noticeable fuel odour. A fuel leak onto the road cause could cause a loss of traction and increase the risk of a collision, posing a hazard to vehicle occupants, other road users and bystanders. For the VINs of the recalled vehicles, please see REC-005614.
2023-24 Mercdes-Benz W447 V-Class: eCall system unavailable
In January 2024, recall campaign RC3247 was issued for 2023-24 Mercdes-Benz W447 V-Class vehicles. Due to a hardware component connectivity issue, the Hermes Control Unit (ECE) may not operate as intended. The communication module may therefore not be able to establish a network connection, rendering the emergency call system (‘eCall’) unavaiable. If eCall was not available, vehicle occupants would not be able to connect with emergency services – either manually or automatically – in the event of an emergency. Emergency service response may therefore be delayed, increasing the risk of death if a serious injury had occurred. For the VINs of the recalled vehicles, please see REC-005874.
Problems and faults: Mercedes-Benz W447 V-Class
Overview
This section identifies potential problems, causes and fixes based on the experiences of owners and repairers, online sources and technical service bulletins. This information is provided solely for reference purposes and AustralianCar.Reviews recommends that only properly qualified persons carry out repairs or modifications. Furthermore, the number of items below should not be taken as an indicator of a model’s reliability or the frequency with which they may occur.
To report a problem or fault to the AustralianCar.Reviews team, please use the Contact Us form. Note that AustralianCar.Reviews does not offer advice on automotive problems or disputes; such enquiries will not receive a reply. For vehicles purchased from dealers after 1 January 2011, please see our Australian Consumer Law fact sheet.
Problems and faults: Mercedes-Benz W447 V-Class
No troubleshooting information is currently available for the Mercedes-Benz W447 V-Class.
