Recalls: Holden CG2 Captiva
Overview
Manufacturers, or importers, issue recalls for defects or faults which have the potential to cause injury. Generally, manufacturers will inform the original buyers if their vehicle is subject to a recall and of the steps required to remedy the defect or fault. Please note that the recalls below (if any) are for Australian-delivered vehicles only. Furthermore, the number of recalls should not be taken as an indication of a model’s reliability or its safety more generally.
Recalls: Holden CG2 Captiva
2011 Holden CG2 Captiva: potential fuel leak #1
In In December 2011, a recall was issued for Holden CG2 (Series 2) Captiva vehicles for potential fuel leaks from the fuel filler neck. If this occurred, there was a possibility of fire or a hazard to other road users (PRA 2011/12936).
2011-12 Holden CG2 Captiva Diesel: potential fuel #2
In December 2013, a recall was issued for Holden CG2 Captiva vehicles with diesel engines that were manufactured between 5 February 2011 and 2 November 2012. In some of these vehicles, the fuel feed hose may be in contact with the air conditioning (A/C) suction pipe. Over time, the fuel feed hose may rub against the A/C suction pipe and develop a hole, causing a fuel leak and possible fire hazard. The recalled vehicles had VINs in the range KL3DD266JBB028825 to KL3CD266JCB092300 (PRA 2013/13915).
2013 Holden CG2 Captiva: contamination of fuel pump control module
In April 2015, a recall was issued for six (6) Holden CG2 Captiva vehicles that were manufactured from 2 September 2013 to 28 December 2013. During service, these vehicles may have been fitted with a fuel pump flow control module that was susceptible to internal contamination, which may cause an electrical short circuit. If this occurred, the ‘check engine’ light may illuminate on the instrument cluster, the engine may stall or the engine may fail to start – these consequences could pose an accident hazard to occupants and other road users (PRA 2015/14645). The VINs of the recalled vehicles were:
- KL3CA26U9EB020059;
- KL3CA26UJDB046092;
- KL3CA26UJDB086078;
- KL3CD265JDB045790;
- KL3CD265JDB074963; and,
- KL3DA264JBB099786.
2014-15 Holden CG2 Captiva: label on vehicle jack
In November 2015, a recall was issued for Holden CG2 Captiva 5 and Captiva 7 vehicles that were manufactured from 28 May 2014 to 21 September 2015. In these vehicles, the label on the jack that was supplied with the vehicle identified a ‘safe working load’ which was not permitted by the AS/NZS2693-2007 standard for jacks if the jack is intended for use with a specific vehicle, as the jack may be used on a vehicle for which it was not intended and causes a hazard. The recalled Holden Captiva 5 and Captiva 7 vehicles had VINs in the range KL3CA26U9EB044391 to KL3CD2669FB083741 (PRA 2015/15011).
Problems and faults: Holden CG2 Captiva
Overview
This section identifies potential problems, causes and fixes based on the experiences of owners and repairers, online sources and technical service bulletins. This information is provided solely for reference purposes and AustralianCar.Reviews recommends that only properly qualified persons carry out repairs or modifications. Furthermore, the number of items below should not be taken as an indicator of a model’s reliability or the frequency with which they may occur.
To report a problem or fault to the AustralianCar.Reviews team, please use the Contact Us form. Note that AustralianCar.Reviews does not offer advice on automotive problems or disputes; such enquiries will not receive a reply. For vehicles purchased from dealers after 1 January 2011, please see our Australian Consumer Law fact sheet.
2011-12 Holden CG2 Captiva: GF6/6T40 automatic transmission failure
In November 2016, General motors initiated Special Coverage program 2022640 ZDSPP for 2011-12 Holden CG2 Captiva vehicles – with 2.4-litre petrol (LE5/LE9), 3.0-litre petrol (LF1/LFW) or 2.2-litre diesel (LNQ) engines – and six-speed GF6/6T40 automatic transmissions. According to the Special Coverage program, these vehicles may exhibit the following symptoms:
- Unable to engage reverse;
- Unable to engage forward gears;
- Slip or flare (i.e. engine speed increases without increase in vehicle speed) in forward or reverse gears;
- Illumination of the malfunction indicator light (MIL);
- Diagnostic Trouble Code (DTC) P0776 found as an active or a history code in the Transmission Control Module (TCM); and,
- Loss of forward motion while driving.
If the transmission was diagnosed as needing only a component of the transmission to be replaced – such as the input/output speed sensor, TEHCM (Transmission Electro-Hydraulic Control Module), valve body, torque converter, torque converter seal or driveshaft seal – then only that component was to be replaced.
Where, however, diagnostic procedures confirmed a failed transmission and the transmission assembly needed to be replaced, then this repair was covered by the Special Coverage program for a period of five (5) years or 150,000 kilometres, whichever occurred first, from the date the vehicle first entered service, regardless or ownership.
Holden Captiva SIDI V6: carbon deposits/build-up
The Holden CG2 Captiva’s 3.0-litre V6 direct injection (SIDI) engines were susceptible to accumulating carbon deposits (or build up) on the intake valves. In these direct injection engines, carbon deposits may accumulate on the stem and throat of the intake valve due to:
- the vaporisation of oil which is not trapped by the oil separator; or
- unburned fuel and exhaust gases that escape past the piston rings and enter the crankcase (‘blow-by’).
Since direct injection engines do not spray fuel on the backside of the intake valves, the detergent properties of the fuel cannot remove the carbon build up (as occurs in port injected engines). Symptoms of carbon deposits on the intake valve include difficulty starting the vehicle (hard starting), misfiring, misfire engine codes and reduced engine performance. Potentially, these deposits can result in damage to the catalytic converter if bits of the deposit break off and enter the exhaust. To remove the carbon deposits, the intake must be removed and the valves cleaned manually.
2011-13 Holden Captiva: engine won’t start and starter motor B+ cable attachment
In June 2014, General Motors issued Service Bulletin 14003A for 2011-13 Chevrolet Captiva vehicles. The bulletin described a service procedure to inspect the starter motor B+ cable attachment. If no damage was found, the starter motor B+ cable attachment nut was to be replaced.
If, however, there was evidence of a no crank/no start condition and damage, then the starter motor, starter motor battery cable and starter motor battery cable nut were to be replaced. Furthermore, all-wheel drive Captiva vehicles would also require a new exhaust front pipe gasket to be fitted. According to the bulletin, less than 0.24% of vehicles were expected to exhibit these symptoms.
Holden CG2 Captiva 2.4i: ‘Service Engine Soon’, won’t start and DTCs P0016/P0017
In June 2016, General Motors issued Service Bulletin PIP4548F for 2012-15 Holden CG2 Captiva vehicles that had 2.4-litre LE5 petrol engines. In these vehicles,
- The ‘Service Engine Soon’ light may illuminate; or
- The engine may not start (i.e. no cranking); and,
- Diagnostic Trouble Codes (DTCs) P0016 and/or P0017 would be stored.
These symptoms may be due to movement of a camshaft reluctor on the camshaft. The reluctor was a press fit (i.e. interference type) and not indexed/keyed to the camshaft. Furthermore, an ‘overheat condition’ may cause the reluctor to spin on the camshaft when hot. If the reluctor were to spin far enough, it could cause a crank no start condition. If the reluctor for either of the intake or exhaust camshafts were not correctly positioned, then the affected camshaft(s) needed to be replaced.
2011-13 model year Holden CG2 Captiva Diesel: engine won’t start
In November 2016, General Motors issued Special Coverage Program 2043810-ZSPP for 2011-13 model year Holden CG2 Captiva vehicles that had:
- 2.2-litre diesel engines (RPO code LNQ); and,
- VINs in the range KL3CD266JBB007806 to KL3CD266JBB161292.
For these vehicles, the engine may not start (i.e. a ‘no crank’ condition) because the starter motor and/or B+ cable had melted. To fix, the starter motor and the B+ cable nut were to be replaced, and a new one-piece B+ cable was to be fitted. For affected Holden CG2 Captiva Diesel vehicles, warranty coverage was extended to 10 years or 160,000 kilometres, whichever came first, from when the vehicle entered service.
2011-15 model year Holden CG2 Captiva Diesel: oil leak from engine cover
In May 2017, General Motors issued Special Coverage Program A162069130-ZSPP for 2011-15 model year Holden CG2 Captiva vehicles that had 2.2-litre diesel engines and serial numbers prior to 054312. In these vehicles, an engine oil leak may be detected from the front engine cover and the upper oil pan interface. To fix:
- The front timing cover was to be re-sealed; and,
- The lower oil pan was to be re-sealed.
For these repairs, however, the engine had to be removed from the vehicle and the engine mounted on a stand so that it could be inverted. For the Holden CG2 Captiva, warranty coverage for this problem was extended to seven years or 150,000 kilometres, whichever occurred first, from the date the vehicle entered service.
In April 2015, a revised timing cover and upper oil pan design as introduced into vehicle production – this design change featured high tensile bolts and two additional bolts in the upper oil pan. For the Holden CG2 Captiva, this change was implemented from:
- 9 April 2015;
- Vehicle identification number (VIN) KL3DD2669FB054312; and,
- Engine number Z22D1-150770133.
Holden CG2 Captiva Diesel: coolant flushing due to engine oil contamination
General Motors issued a technical service bulletin for 2011-2016 model year Holden CG2 Captiva vehicles that had 2.2-litre LNQ diesel engines. In these vehicles, the engine oil cooler may have been damaged by a machined chip and this could cause engine oil to leak inside the engine oil cooler and contaminate the coolant. To fix, the engine coolant needed to be flushed.
Holden CG2 Captiva Diesel: DPF regeneration
For Holden CG2 Captiva models with turbo-diesel engines, the vehicle may enter “limp home” mode if the diesel particulate filter (DPF) becomes clogged. To initiate the DPF’s automatic regeneration, the Holden CG2 Captiva requires sustained running with engine speeds above 2000 rpm.
Holden CG2 Captiva: ESP warning lights
For Holden CG2 Captiva models with automatic transmissions, the ESP warning light may illuminate and the throttle could become unresponsive – this may require the throttle pedal sensor to be replaced.
