Recalls

Recalls & faults: Porsche E3 Cayenne (2018-on)

Recalls: Porsche E3 Cayenne

Overview

Manufacturers, or importers, issue recalls for defects or faults which have the potential to cause injury. Generally, manufacturers will inform the original buyers if their vehicle is subject to a recall and of the steps required to remedy the defect or fault. Please note that the recalls below (if any) are for Australian-delivered vehicles only. Furthermore, the number of recalls should not be taken as an indication of a model’s reliability or its safety more generally.

Recalls: Porsche E3 Cayenne

2018 Porsche 9YA Cayenne E-Hybrid: misfires and engine could stall

In January 2019, recall campaign AJ10 was issued for 2018 Porsche 9YA Cayenne E-Hybrid vehicles. During re-fueling, fuel could leak into the fuel tank system if the fuel nozzle was turned or not inserted correctly into the filler tube. From there, fuel could be sucked into the engine’s intake duct during carbon canister regeneration. If this occurred, an ignitable fuel/air mixture could form in the intake duct – this could cause misfires or deflagration. At worst, the engine could stall and this would increase the risk of a collision. For the VINs of the recalled vehicles, please see PRA 2018/17233.

2018-19 Porsche 9YA Cayenne: brake pad wear warning light stall

In March 2019, recall campaign AKA0 was issued for 2018 and 2019 Porsche 9YA Cayenne vehicles. Due to a software issue, the red brake wear warning light would not illuminate continuously when the brake pads were worn out; only a yellow warning message would be shown on the multi-functional display, which could then be confirmed and suppressed until the vehicle was next started. If the yellow warning message was continuously ignored, drivers could use the vehicle with worn out brake pads and this increased the risk of a collision. For the VINs of the recalled vehicles, please see PRA 2019/17396.

2017-19 Porsche 9YA Cayenne: ‘brake pad worn’ message may not be displayed

In November 2019, recall campaign AKB8 was issued for Porsche 9YA Cayenne vehicles that were available for sale in Australia from 30 August 2017 to 2 August 2019. In these vehicles, the ‘brake pad worn’ warning message may not be continuously displayed and the driver may therefore not be informed that the brake pads had worn out; the warning message could also be suppressed until the car was next started. If the warning message was ignored, consumers could drive the vehicle with worn out brake pads – this increased the risk of a collision and posed a hazard to vehicle occupants and other road users. For the VINs of the recalled vehicles, please see PRA 2019/17964.

2017-19 Porsche 9YA Cayenne Turbo and Turbo S E-Hybrid: fuel leak

In June 2020, recall campaign ALA4 was issued for Porsche 9YA Cayenne Turbo and Turbo S E-Hybrid vehicles that were available for sale in Australia from 29 November 2017 to 5 December 2019. In these vehicles, the weakness of a component in the ‘quick connector’ on the fuel supply line could cause fuel to leak at very high engine temperatures. If the fuel ignited, the ensuing fire posed a risk of serious injury to vehicle occupants, other road users and property. For the VINs of the recalled vehicles, please see PRA 2020/18359.

2020 Porsche 9YA Cayenne: nuts on rear-axle trailing arm may break

In June 2021, recall campaign AMA9 was issued for Porsche 9YA Cayenne vehicles that were available for sale in Australia from 16 September 2020 to 31 October 2020. Over the service life of the vehicle, the clamping nuts on the rear-axle trailing arm may break since they had not been manufactured within specification. A broken clamping nut could result in increased movement between the trailing arm and wheel carrier, adversely affecting vehicle handling. This, in turn, increased the risk of injury or death to vehicle occupants and/or other road users, and damage to property. For the VINs of the recalled vehicles, please see PRA 2021/19005.

2017-21 Porsche 9YA Cayenne: steering column may detach

In October 2021, recall campagn AMB4 was issued for 2017-21 Porsche 9YA Cayenne vehicles. In these vehicles, the steering column may not have been securely connected to the steering gear and may detach. If the steering column detached, the driver may lose steering control, there would be an increased risk of a collision and an increased risk of injury to vehicle occupants and other road users. For the VINs of the recalled vehicles, please see REC-001681.

2020 Porsche 9YA Cayenne: previous recall works could cause misaligned rear axle

In March 2022, recall campaign ANA1 was issued for 2020 Porsche 9YA Cayenne vehicles. In these vehicles, the replacement rear axle trailing arm clamping nuts that were part of the REC-001635 recall may have caused a misalignment of the rear axle assembly. This could result in excessive wear to the rear tyres and, potentially, a sudden flat tyre. This latter circumstance could cause a loss of vehicle control, thereby increasing the risks of a collision and injury to vehicle occupants and other road users. For the VINs of the recalled vehicles, please see REC-005067.


Problems and faults: Porsche E3 Cayenne

Overview

This section identifies potential problems, causes and fixes based on the experiences of owners and repairers, online sources and technical service bulletins. This information is provided solely for reference purposes and AustralianCar.Reviews recommends that only properly qualified persons carry out repairs or modifications. Furthermore, the number of items below should not be taken as an indicator of a model’s reliability or the frequency with which they may occur.

To report a problem or fault to the AustralianCar.Reviews team, please use the Contact Us form. Note that AustralianCar.Reviews does not offer advice on automotive problems or disputes; such enquiries will not receive a reply. For vehicles purchased from dealers after 1 January 2011, please see our Australian Consumer Law fact sheet.

Problems and faults: Porsche E3 Cayenne

No information regarding common problems and faults for the Porsche E3 Cayenne is currently available.


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